• About Us
• Services
• Customer Care

Company Information

Headquarters

• Integra Telecom, Inc.
  1201 NE Lloyd Blvd.
  Suite 500
  Portland, Oregon 97232
• Main: (503) 453-8000
  Fax: (503) 453-8221

Integra Telecom at a Glance

• 2,200 route mile (160,000 fiber miles) metropolitan area network
• Unique 4,700-mile, long haul network - one of the largest in the U.S.
• Serving more than 200 business communities
• Operations in 11 western states
• 4th largest Competitive Local Exchange Carrier (CLEC) in the U.S.
• Privately held - Primary equity investors include Goldman, Sachs & Co., Tennenbaum Capital Partners, funds managed by Farallon Capital Management LLC, and Warburg Pincus.
• $683 Million annual revenue in 2008
• Founded in 1996

About Us

Integra Telecom, Inc. ("Integra")* is a facilities-based, integrated communications carrier, dedicated to providing a better choice for businesses in eleven western states. It owns and operates a best-in-class carrier network that differentiates itself by staffing locally based customer care, technical, and account management professionals whose goal is to provide high-level, personalized client service and satisfaction.

In contrast to companies that simply resell services from the monopoly Regional Bell Operating Companies (RBOC), Integra Telecom owns and operates its own network offering local dial tone, domestic and international long distance, high-speed Internet and data services (including digital subscriber line or DSL), voice messaging, and numerous ancillary services designed to support the communication needs of businesses including business phone systems.

Integra values the company's direct sales and agent partners equally and supports them with local management and care. All customers, regardless of sales channel, can count on the same quality of service when it comes to competitive pricing, attentive order fulfillment and responsive customer care. The company enjoys the highest customer loyalty and customer satisfaction ratings in the telecommunications industry.

*Integra Telecom, Inc is a holding company. Retail services are provided by the local Integra Telecom operating company. Integra Telecom's subsidiary, Electric Lightwave LLC, serves our wholesale carrier customers.