Leighton Broadcasting: Integra customer since 2003

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Prudential Arizona Properties

Customer Since: 2007

Year Established: 2002

Employees: About 50 employees and over 700 Realtors

Principal:
Vic Getsinger, CEO/Designated Broker

Interesting Fact:
Prudential Arizona Properties is the largest Prudential company in the state.

Address:
16260 N. Scottsdale Road, Suite 100
Scottsdale, AZ, 85254

Phone: (480) 505-6300

Web site: www.PruAZ.com

Prudential Arizona Properties

Boasting enviable weather and a high-quality lifestyle, the Phoenix market has proven to be a fertile environment for growth for this Integra Telecom business customer.

As one of the state's largest brokerages, a growing roster of Prudential Arizona Properties' Realtors® covers the residential real estate market throughout Phoenix metro area and the Payson high country, representing everyone from hopeful first-time home owners to luxury property buyers and sellers.

During the recent housing downturn, Prudential Arizona Properties was the only large company in the market to expand branch office locations, market share, and agent sales force. While other agencies were cutting back or closing altogether, the Prudential group plowed ahead, swelling to nearly 700 agents and 14 offices-a testimony to their advanced technology and innovative marketing.

And as the industry has become increasingly dependent on voice, e-mail, and Internet communication, Prudential has found a capable partner in the Arizona operations of Integra Telecom. Integra was initially recommended by Prudential's telecom consultant, who was familiar with Integra's cost competitiveness and attention to customer needs.

Kathy McCord, Executive Director of Marketing shares, "The big three for us are pricing, reliability and customer service. Over the last year and a quarter, Integra has saved our company thousands of dollars. In this economy, savings such as this are critical to survival."

Savings aren't the only benefit, says McCord. "We recently had a problem in one of our locations that was misdiagnosed by our phone vendor. It was not an Integra problem, but they ran diagnostics on our usage for three days after the problem was resolved just to make sure we hadn't missed anything. How many businesses actually have a real person to call for their telecommunications issues when they need help?"

"We know that Integra is a big company, but they treat us like our business really matters." For more about Prudential Arizona Properties, please visit pruAZ.com.