Prosper Magazine: Integra customer since 2005

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Dr. Joe Safirstein

Customer Since: 2002

Year Established: 2001

Employees: 10

Interesting Fact:
Dr. Safirstein is the eighth member in his family to practice dentistry. He became a Certified Orthodontist Assistant at age 12.

Address:
Portland Office
700 NE Multnomah Blvd., Suite 802
Portland OR 97232

McMinneville Office
2240 SW 2nd St., McMinnville, OR 97128

Phone:
Portland: 503.233.8050
McMinnville: 503.472.0479

Web site:
www.OregonBraces.com

Dr. Joe Safirstein

It was clear from a very early age that Dr. Joe Safirstein was destined to be an orthodontist-he started helping in his father's practice at just 8 years old. But no one could have predicted that configuring servers and routers would be a part of the job description for a 21st century orthodontist.

Let us explain. From his clinics in Portland and McMinnville, Dr. Joe, as he is known to his patients, is dedicated to improving the smiles, facial profiles and self-confidence of patients ranging in age from 6 to 66+.

After earning degrees from the Universities of Florida and Tennessee and then Oregon Health & Sciences University, he took over a 50-year old practice located in the Lloyd District of Portland in 2001.

Dr. Joe quickly began a series of systematic enhancements to streamline his business and improve patient relations. These projects included adopting digital x-ray technology, digital photography, electronic patient charting, appointment scheduling and accounting-all designed to reduce paperwork wherever possible. Even letters that arrive at Dr. Joe's office are scanned directly into electronic records. These changes not only required an investment in information technologies, but also a necessary upgrade in data communications capability.

Safirstein, who handled the dual role of being 'Dr. Joe' to his patients during the day, and 'information technology manager' at night, quickly noticed a shortcoming with his telecommunications provider at the time-the upload speeds on his data service were much slower than the download speeds.

"I quickly realized that for my systems to operate efficiently, I needed to find an alternate communications provider that could meet my growing data needs cost-effectively. Integra Telecom was one of the few stable companies available and I liked their more personal business-to-business approach."

Integra's solution for Dr. Joe was an integrated T-1 service, serving a half-dozen telephone lines to the office while at the same time, providing him dedicated, symmetrical data speeds. And as Integra expanded its network in Oregon, Dr. Joe realized that his McMinnville clinic could be handled by Integra, too.

"Integra's network, flexible products, and steadfast, customer-centric approach are fundamental to my ability to provide a pleasant experience for my patients," says Dr. Joe.

Well Dr. Joe, Integra Telecom is pleased to be a part of your mission to bring more healthy smiles to the streets of Portland and McMinnville.

For more about Dr. Joe Safirstein and his practice, please visit www.OregonBraces.com.